No real-time information from Network Rail

Incident Report for OpenTrainTimes

Resolved

This incident has been resolved.
Posted Jun 28, 2025 - 18:27 BST

Monitoring

We are now receiving real-time data, although there is a gap of several minutes between 1801 and 1807 where there is limited data. Maps will therefore be showing incorrect data until a train passes through each berth.
Posted Jun 28, 2025 - 18:09 BST

Investigating

Automated monitoring has detected a total loss of data from the Network Rail Open Data platform to our servers.

As a result, train movements are not updating on maps and train schedules will not show tracking in real-time.
Posted Jun 28, 2025 - 18:07 BST
This incident affected: Open Data (Network Rail Open Data feeds).